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Privacy settings

Conditions for privacy settings

This privacy settings policy applies for the website: Holipass.com

Confidentiality principles and use of personal data

We, Holipass, are happy that You are visiting our website and we want to inform You about our collection, treatment and use of personal data when using this website. Holipass solely collects, treats and uses personal data in accordance with the terms of this confidentiality policy and within the boundaries of the law.

If you are in the need of any additional information on how Holipass handles the protection of personal data please contact Info@holipass.com

Collection of personal data

Holipass will only collect and process personal data in accordance with the applicable legislation on data protection. Holipass can collect and process the following personal data about you:

When using the features of Holipass.com, our system will collect personal data, in order to deliver the requested services. Such data will be collected from entered forms, clicks, request etc.

  • Name
  • Address
  • E-mail
  • Telephone
  • Travel information
  • IP-address

Use of personal data (Purpose)

  • Provide the requested services
  • Personalize offers according to your demands
  • To improve the user experience by remembering your preferences
  • To contact you

Storage of personal data

  • Member - if a member is logged in, this cookie will persist their logged-in status so that they can view member-related content such as their orders and account details. This cookie has a rolling 20-minute timeout
  • Order - the website operates a basket system so any product added to basket will be stored in this cookie to allow customers to view and purchase products. This cookie has a 20 minute timeout
  • Searches - the website stores data about the last search in a cookie so that if a customer returns to the search box on a page, it will default the settings to what they last searched to improve usability so that they do not have to retype all the details of what they are searching for. This cookie has a 7 day timeout

Sharing of personal data

Holipass will in no event sell your personal data. Holipass will share your personal information with third parties, in order to provide the services. Such third parties include:

  • Suppliers
  • Business partners
  • Referring websites
  • Social media sites
  • Other relevant parties

Holipass will also share your personal data under the following circumstances:

  • Holipass may use third party vendors (data processors) to assist us in providing our products or services and may transfer your personally identifiable information to such vendors who have entered into a contract with us that protects the confidentiality of your information and permits the vendor to use it only as necessary to fulfil its contract.
  • We may disclose your personal information for any of the purposes mentioned above to any member of our group, which includes our subsidiaries, our ultimate holding company and its subsidiaries.
  • This also includes entities which we may acquire as part of an acquisition at a future date.
  • In response to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.
  • When we believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or as otherwise required by law.

Holipass search engine

As search engine Holipass is functioning as the broker for suppliers of hotels, flights, activities, transfer etc. This is the reason for making the reservation on the respective 3rd party website.

In these circumstances you are entering a contact with the respective supplier and not with Holipass as the personal data is being collected directly by 3rd party.

In the following situations your data may be given to authorities:

  • In certain situations submission of data to national and international authorities is demanded and/or to courts by law due to a prior court decision or administrative decision. In these situations information will be submitted following the legal requirements.
  • To the extent necessary to prevent illegal or potentially illegal actions, or to protect our Holipass rights, property, safety, website or users of the website.
  • In connection with a business transaction such as the sale of a branch or division, merger, merger or sale of assets or in the unlikely event of insolvency, we may disclose your information to the competent authorities, the trustee appointed for the purpose of insolvency proceedings and / or the potential transaction partner.

Data Security

Holipass has implemented technical and organizational safety procedures to protect your stored personal data from accidental or deliberate manipulation, loss or destruction and against unauthorized access in accordance with Article 32 of the General Data Protection Regulation 2016/679 (GDPR).

We use encryption when transmitting personal information that is sensitive to you between your system and ours.

We limit access to personal information to employees with a legitimate need to access the information to provide products or services or in order to do their jobs.

Accessing, reviewing and changing your personal information

We will offer you the ability to access, review and change certain information via the registration page on the website. Upon your request, we will deactivate your profile, and remove your personal information from active service.

Your profile will be deactivated as soon as reasonably possible based on your account activity.

We will retain in our files and databases some personal information to prevent fraud, resolve disputes, troubleshoot problems, assist with any investigations and to comply with legal requirements as permitted by law.

Therefore, you should not expect that all of your personal information will be completely removed from our databases in response to your request. However, Holipass will only store the personal data for as long as it serve the original purpose of the processing.


Cookies are being used on the website. Cookies are text files stores on the computer when visiting a website online. We use so called “sessions cookies”, which will, depending on the settings in your browser, be deleted when the browser is closed.

We also used cookies, which will be used when a session is over, “trans-session cookies”.

These cookies have the purpose of making our service more user friendly and efficient. Thanks to these files it is possible to adjust the information that will be shown on the website making them match your interests. The purpose is to adjust our services to the users wishes and making our website as user friendly as possible.

You can avoid cookies by not allowing them in your browser. You can change the relevant settings in your browser. You can find additional information about cookies on our website in this Policy for cookies.

E-mail adverts

If you have given your approval to receive our newsletters your e-mail address will be saved and used for offers until you choose to stop receiving the newsletter. We are using double opt-in method for registration.

This means that when you have registered for the newsletter and informed us about your e-mail address you will receive an e-mail form us containing a link that you must use for confirming the registration. Your registration and confirmation will be stored. The newsletter will not be sent until this procedure have been finalized.

This approach is used to ensure that only you can sign up for the newsletter med the informed e-mail address. It is possible to withdraw from this service at any time. If you wish to cancel the newsletter please use the link that you will find in the bottom of the mail with the newsletter.

Your rights

Upon your request we will provide information on which personal data we have stored about you, and how we are processing the data. In accordance with the applicable law on data protection, you can request to have the data edited, blocked or deleted unless such a request is conflicting the statutory storage deadlines.

You can contact the below stated about your rights:

Holipass ApS
Lokale B16
Østre Allé 102
9000 Aalborg

Phone +45 71 99 33 36
E-Mail: info@holipass.com
Websites: Holipass.com

If any discrepancies occur between the English version and the others language versions of these terms, the English version shall prevail.

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